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Joelan Consultancy. Hassle Free Compliance Management & Continual Improvement Solutions For Your Business.

ISO 9001:2015 Quality

Enhance Customer Satisfaction, Manage Risk & Drive Continual Improvement

ISO (International Organisation For Standardisation) 9001:2015 is the standard which sets out the criteria for a Quality Management System than can be implemented into your business as a means of ensuring Consistency in the provision of goods or services to your customers and Accountability & Continual Improvement within your Organisation.

ISO 9001:2015 requires the development of polices & procedures which enable the Organisation to better Identify & Meet Customer Requirements, Address Risks & Opportunities, Manage Internal & External Stakeholder Relationships & Create Opportunities For Continual Improvement.

There are 7 Quality Management Principles which form the core of a Quality Management System:

  • customer focus
  • leadership
  • engagement of people
  • process approach
  • improvement
  • evidence-based decision making
  • relationship management

Certification can be a useful tool to add credibility, by demonstrating that your product or service meets the expectations of your customers. For some industries, certification is a legal or contractual requirement. ISO 9001:2015, also has the ability to integrate with Industry Specific Accreditation or Regulation Schemes, Strengthening an Organisations ability to Manage Risk & Drive Continual Improvement.

Joelan Consultancy can assist in the Development & Implementation of Policies & Procedures, Personnel Training & Process Integration providing a hassle free transition towards Certification.

ISO 9001:2015 Quality Links

Contact Us To See How ISO 9001:2015 Could Benefit Your Business
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Joelan Consultancy | Compliance Management Solutions